Last updated: [DATE TO BE INSERTED AT GO-LIVE]
This Privacy Policy describes how Smart Expos & Fairs (India) Pvt. Ltd. ("SEFIPL", "we", "us", "our") collects, uses, discloses and protects information when you visit elecxpo.com, register as a visitor, book a stand, or interact with us in any way.
Information We Collect
- Contact details — name, company, designation, email, phone, country, city
- Business information — sector, role, products/services of interest
- Technical data — IP address, browser type, device, pages visited, cookies
- Communication preferences — opt-ins for email, WhatsApp, SMS, RCS, calls
How We Use Information
- Process visitor registrations and stand bookings
- Send pre-show, on-show and post-show communications
- Personalise content and recommendations
- Improve our website, services and exhibitions
- Comply with legal obligations under Indian law (IT Act 2000, etc.)
Sharing of Information
- With our service providers (email, WhatsApp, SMS, RCS, hosting, analytics)
- With our exhibitors — only with your explicit consent (e.g. lead capture at their booth)
- With law enforcement / regulatory authorities when required by law
- Never sold to third parties for marketing purposes
Cookies
elecxpo.com uses cookies for analytics, functionality and improvement. By using the site, you consent to our use of cookies. You can disable cookies via browser settings.
Your Rights
- Right to access your data
- Right to correction
- Right to deletion (subject to legal retention requirements)
- Right to withdraw consent for marketing
- Right to opt out of any communication channel
Data Security
We implement industry-standard security measures including SSL encryption, secure servers and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Grievance Officer
As required under the Information Technology Act 2000 and applicable Indian rules:
- Name: [TO BE INSERTED — Sasi to designate]
- Email: grievance@smartexpos.in
- Address: 116, Manickam Lane, Mount Road, Guindy, Chennai – 600 032
- Response time: Acknowledgement within 24 hours, resolution within 30 days
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact
For privacy-related queries: privacy@smartexpos.in or office@smartexpos.in
